Connectivity Alerts

Following are the connectivity alerts that you can configure for notification over Webhooks. Click on an alert to see its description and JSON payload:

DNS Delay Detected

Generates an alert when clients experience significant delays in response from the DNS server. Set the severity values to generate an alert if the percentage of delay from the DNS server exceeds the threshold value. The Duration field displays the duration after which the alert is generated. The default value is 30 minutes. You can add additional rule(s) for this alert.

{
    "id":"AXasdfghjklaLajSwxs",
    "nid":1400,
    "alert_type":"CLARITY_DNS_DELAY",
    "setting_id":"e1234567aaaabbbbccccddddfff8140d8-1400",
    "device_id":"",
    "description":"More than 5% of Association attempts made in the last 30 minutes was delayed more than 1000ms at site Yoda-NI-Site B",
    "state":"Open",
    "severity":"Critical",
    "operation":"create",
    "timestamp":1612418519,
    "details":{
        "duration":"30",
        "threshold":"5",
        "time":"2021-02-04 05:31:59 UTC",
        "site":"Yoda-NI-Site B",
        "device":"ALL",
        "ssid":"ALL",
        "sub_message":" at site Yoda-NI-Site B",
        "labels":[
            "41"
        ],
        "_rule_number":"8",
        "delay":"0"
    },
    "webhook":"14aasdb-0er1-54kl-12wq-bd50xxzzba",
    "text":"More than 5% of Association attempts made in the last 30 minutes have failed at site Yoda-NI-Site B"
}

DNS Failure Detected

Generates an alert when wireless APs experience a high number of connection failures with the DNS server. Set the severity values to generate an alert if the DNS failure percentage exceeds the threshold value. The Duration field displays the duration after which the alert is generated. The default value is 30 minutes. You can add additional rule(s) for this alert.

{
  "id": "AXasdfghjklaLajSwxs",
  "nid": 1401,
  "alert_type": "CLARITY_DNS_FAILURE",
  "setting_id": "e1234567aaaabbbbccccddddfff8140d8-1401",
  "device_id": "",
  "description": "More than 5% of Authentication attempts made in the last 30 minutes have failed at site Yoda-NI-Site B",
  "state": "Open",
  "severity": "Major",
  "operation": "create",
  "timestamp": 1612422119,
  "details": {
    "duration": "30",
    "threshold": "5",
    "time": "2021-02-04 06:31:59 UTC",
    "site": "Yoda-NI-Site B",
    "device": "ALL",
    "ssid": "ALL",
    "sub_message": " at site Yoda-NI-Site B",
    "labels": [
      "41"
    ],
    "_rule_number": "1",
    "delay": "0"
  },
  "webhook": "14aasdb-0er1-54kl-12wq-bd50xxzzba",
  "text": "More than 5% of Authentication attempts made in the last 30 minutes have failed at site Yoda-NI-Site B"
}

DHCP Delay Detected

DHCP Delay Detected—Generates an alert when there is excessive DHCP delay from client to AP in the network. Set the severity values to generate an alert if the percentage of the DHCP delay exceeds the threshold value. The Duration field displays the duration after which the alert is generated. The default value is 30 minutes. You can add additional rule(s) for this alert.

{
  "id": "AXasdfghjklaLajSwxs",
  "nid": 1402,
  "alert_type": "CLARITY_DHCP_DELAY",
  "setting_id": "e1234567aaaabbbbccccddddfff8140d8-1402",
  "device_id": "",
  "description": "More than 5% of Association attempts made in the last 30 minutes was delayed more than 5000ms at site Yoda-NI-Site B",
  "state": "Open",
  "severity": "Critical",
  "operation": "create",
  "timestamp": 1612418519,
  "details": {
    "duration": "30",
    "threshold": "5",
    "time": "2021-02-04 05:31:59 UTC",
    "site": "Yoda-NI-Site B",
    "device": "ALL",
    "ssid": "ALL",
    "sub_message": " at site Yoda-NI-Site B",
    "labels": [
      "41"
    ],
    "_rule_number": "8",
    "delay": "0"
  },
  "webhook": "14aasdb-0er1-54kl-12wq-bd50xxzzba",
  "text": "More than 5% of Association attempts made in the last 30 minutes have failed at site Yoda-NI-Site B"
}

DHCP Failure Detected*

DHCP Failure Detected—Generates an alert when there is high number of DHCP failure observed from client to AP in the network. Set the severity values to generate an alert if the DHCP failure percentage exceeds the threshold value. The Duration field displays the duration after which the alert is generated. The default value is 30 minutes. You can add additional rule(s) for this alert.

{
  "id": "AXasdfghjklaLajSwxs",
  "nid": 1403,
  "alert_type": "CLARITY_DHCP_FAILURE",
  "setting_id": "e1234567aaaabbbbccccddddfff8140d8-1403",
  "device_id": "",
  "description": "More than 5% of Authentication attempts made in the last 30 minutes have failed at site Yoda-NI-Site B",
  "state": "Open",
  "severity": "Major",
  "operation": "create",
  "timestamp": 1612422119,
  "details": {
    "duration": "30",
    "threshold": "5",
    "time": "2021-02-04 06:31:59 UTC",
    "site": "Yoda-NI-Site B",
    "device": "ALL",
    "ssid": "ALL",
    "sub_message": " at site Yoda-NI-Site B",
    "labels": [
      "41"
    ],
    "_rule_number": "1",
    "delay": "0"
  },
  "webhook": "14aasdb-0er1-54kl-12wq-bd50xxzzba",
  "text": "More than 5% of Authentication attempts made in the last 30 minutes have failed at site Yoda-NI-Site B"
}

Authentication Delay Detected

Generates an alert when there is excessive delay in the client authentication process with the AP in the network. Authentication failures include the following:

Wi-Fi security key-exchange failures
802.1x authentication failures
MAC authentication failures
Captive failures

Set the severity values to generate an alert if the percentage of the authentication delay exceeds the threshold value. The Duration field displays the duration after which the alert is generated. The default value is 30 minutes. You can add additional rule(s) for this alert.

{
  "id": "AXasdfghjklaLajSwxs",
  "nid": 1404,
  "alert_type": "CLARITY_AUTH_DELAY",
  "setting_id": "e1234567aaaabbbbccccddddfff8140d8-1404",
  "device_id": "",
  "description": "More than 5% of Authentication attempts made in the last 30 minutes was delayed more than 1000ms at site Yoda-NI-Site B",
  "state": "Open",
  "severity": "Critical",
  "operation": "create",
  "timestamp": 1612418519,
  "details": {
    "duration": "30",
    "threshold": "5",
    "time": "2021-02-04 05:31:59 UTC",
    "site": "Yoda-NI-Site B",
    "device": "ALL",
    "ssid": "ALL",
    "sub_message": " at site Yoda-NI-Site B",
    "labels": [
      "41"
    ],
    "_rule_number": "0",
    "delay": "1000"
  },
  "webhook": "14aasdb-0er1-54kl-12wq-bd50xxzzba",
  "text": "More than 5% of Authentication attempts made in the last 30 minutes was delayed more than 1000ms at site Yoda-NI-Site B"
}

Authentication Failure Detected

Generates an alert when there are high number of client authentication failures in the network. Authentication failures include the following:

Wi-Fi security key-exchange failures
802.1x authentication failures
MAC authentication failures
Captive failures

Set the severity values to generate an alert if the authentication failure percentage exceeds the threshold value. The Duration field displays the duration after which the alert is generated. The default value is 30 minutes. You can add additional rule(s) for this alert.

{
  "id": "AXasdfghjklaLajSwxs",
  "nid": 1405,
  "alert_type": "CLARITY_AUTH_FAILURE",
  "setting_id": "e1234567aaaabbbbccccddddfff8140d8-1405",
  "device_id": "",
  "description": "More than 5% of Authentication attempts made in the last 30 minutes have failed at site Yoda-NI-Site B",
  "state": "Open",
  "severity": "Major",
  "operation": "create",
  "timestamp": 1612422119,
  "details": {
    "duration": "30",
    "threshold": "5",
    "time": "2021-02-04 06:31:59 UTC",
    "site": "Yoda-NI-Site B",
    "device": "ALL",
    "ssid": "ALL",
    "sub_message": " at site Yoda-NI-Site B",
    "labels": [
      "41"
    ],
    "_rule_number": "1",
    "delay": "0"
  },
  "webhook": "14aasdb-0er1-54kl-12wq-bd50xxzzba",
  "text": "More than 5% of Authentication attempts made in the last 30 minutes have failed at site Yoda-NI-Site B"
}

Association Delay Detected

Generates an alert when client association delay is detected in the network. Set the severity values to generate an alert if the percentage of the association delay exceeds the threshold value. The Duration field displays the duration after which the alert is generated. The default value is 30 minutes. You can add additional rule(s) for this alert.

{
  "id": "AXasdfghjklaLajSwxs",
  "nid": 1406,
  "alert_type": "CLARITY_ASSOC_DELAY",
  "setting_id": "e1234567aaaabbbbccccddddfff8140d8-1406",
  "device_id": "",
  "description": "More than 5% of Association attempts made in the last 30 minutes was delayed more than 1000ms at site Yoda-NI-Site B",
  "state": "Open",
  "severity": "Critical",
  "operation": "create",
  "timestamp": 1612418519,
  "details": {
    "duration": "30",
    "threshold": "5",
    "time": "2021-02-04 05:31:59 UTC",
    "site": "Yoda-NI-Site B",
    "device": "ALL",
    "ssid": "ALL",
    "sub_message": " at site Yoda-NI-Site B",
    "labels": [
      "41"
    ],
    "_rule_number": "8",
    "delay": "0"
  },
  "webhook": "14aasdb-0er1-54kl-12wq-bd50xxzzba",
  "text": "More than 5% of Association attempts made in the last 30 minutes have failed at site Yoda-NI-Site B"
}

Association Failure Detected

Generates an alert when client association failure is detected in the network. Set the severity values to generate an alert if the association failure percentage exceeds the threshold value. The Duration field displays the duration after which the alert is generated. The default value is 30 minutes. You can add additional rule(s) for this alert.

{
  "id": "AXasdfghjklaLajSwxs",
  "nid": 1407,
  "alert_type": "CLARITY_ASSOC_FAILURE",
  "setting_id": "e1234567aaaabbbbccccddddfff8140d8-1407",
  "device_id": "",
  "description": "More than 5% of Association attempts made in the last 30 minutes have failed at site Yoda-NI-Site B",
  "state": "Open",
  "severity": "Critical",
  "operation": "create",
  "timestamp": 1612418519,
  "details": {
    "duration": "30",
    "threshold": "5",
    "time": "2021-02-04 05:31:59 UTC",
    "site": "Yoda-NI-Site B",
    "device": "ALL",
    "ssid": "ALL",
    "sub_message": " at site Yoda-NI-Site B",
    "labels": [
      "41"
    ],
    "_rule_number": "8",
    "delay": "0"
  },
  "webhook": "14aasdb-0er1-54kl-12wq-bd50xxzzba",
  "text": "More than 5% of Association attempts made in the last 30 minutes have failed at site Yoda-NI-Site B"
}