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LAN Alerts

Sample LAN Webhook Alerts

Access Point

All AP Tunnels Down

{
  "id": "eec60718-9012-4fab-8bcd-6789012345f9",
  "alertId": "b7e8e2e2-1c2d-4e7a-9b2a-1e2f3d4c5b6a",
  "tenantId": "aad30b82ee0a11ef806342e359fd2e63",
  "tenantName": "ABC Enterprise",
  "mspId": null,
  "mspName": null,
  "name": "All AP Tunnels Down",
  "category": "LAN",
  "deviceType": "Access Point",
  "severity": "Critical",
  "time": "2026-01-01T00:00:00.000Z",
  "operation": "Add",
  "state": "Active",
  "siteId": "14076693093",
  "configScope": "Global",
  "summary": "All tunnels are down on AP AP-ABC-01 with MAC address 00:9a:39:00:0d:d0.",
  "notes": "This is a sample note.",
  "impactedEntities": {
    "deviceSerial": [
      "SG00KM7005"
    ],
    "clientMac": []
  },
  "additionalDetails": [
    {
      "deviceSerial": "SG00KM7005",
      "firmwareVersion": "10.8.0.0_9372",
      "hostname": "AP-ABC-01",
      "model": "AP-755"
    }
  ]
}

AP Tunnel Down

{
  "id": "ffc60718-9012-4fab-8bcd-6789012345fa",
  "alertId": "b9e8e2e2-1c2d-4e7a-9b2a-1e2f3d4c5b77",
  "tenantId": "aad30b82ee0a11ef806342e359fd2e63",
  "tenantName": "ABC Enterprise",
  "mspId": null,
  "mspName": null,
  "name": "AP Tunnel Down",
  "category": "LAN",
  "deviceType": "Access Point",
  "severity": "Major",
  "time": "2026-01-01T00:00:00.000Z",
  "operation": "Add",
  "state": "Active",
  "siteId": "14076693093",
  "configScope": "Global",
  "summary": "Tunnel gw-ipsecmap_10.96.250.182 from AP AP-ABC-01 to VPNC 7240XM-182 is not connected due to Unknown reason",
  "notes": "This is a sample note.",
  "impactedEntities": {
    "deviceSerial": [
      "SG00KM7005"
    ],
    "clientMac": []
  },
  "additionalDetails": [
    {
      "deviceSerial": "SG00KM7005",
      "firmwareVersion": "10.8.0.0_9372",
      "hostname": "AP-ABC-01",
      "model": "AP-755",
      "reason": "Unknown reason",
      "peerHostName": "7240XM-182",
      "peerDeviceType": "VPNC",
      "tunnelName": "gw-ipsecmap_10.96.250.182"
    }
  ]
}

Downlink Collision Errors

{
  "id": "00d60718-9012-4fab-8bcd-6789012345fb",
  "alertId": "e2e8e2e2-1c2d-4e7a-9b2a-1e2f3d4c5b60",
  "tenantId": "aad30b82ee0a11ef806342e359fd2e63",
  "tenantName": "ABC Enterprise",
  "mspId": null,
  "mspName": null,
  "name": "Downlink Collision Errors",
  "category": "LAN",
  "deviceType": "Access Point",
  "severity": "Minor",
  "time": "2026-01-01T00:00:00.000Z",
  "operation": "Add",
  "state": "Active",
  "siteId": "14076693093",
  "configScope": "Global",
  "summary": "AP AP-ABC-01 eth1 downlink had 10% Collision errors (>5% threshold) in 10 minutes.",
  "notes": "This is a sample note.",
  "impactedEntities": {
    "deviceSerial": [
      "SG00KM7005"
    ],
    "clientMac": []
  },
  "additionalDetails": [
    {
      "deviceSerial": "SG00KM7005",
      "firmwareVersion": "10.8.0.0_9372",
      "hostname": "AP-ABC-01",
      "model": "AP-755",
      "portName": "eth1",
      "portMac": "00:9a:39:00:0d:e5"
    }
  ]
}

Downlink CRC Errors

{
  "id": "11d60718-9012-4fab-8bcd-6789012345fc",
  "alertId": "f4e8e2e2-1c2d-4e7a-9b2a-1e2f3d4c5b67",
  "tenantId": "aad30b82ee0a11ef806342e359fd2e63",
  "tenantName": "ABC Enterprise",
  "mspId": null,
  "mspName": null,
  "name": "Downlink CRC Errors",
  "category": "LAN",
  "deviceType": "Access Point",
  "severity": "Minor",
  "time": "2026-01-01T00:00:00.000Z",
  "operation": "Add",
  "state": "Active",
  "siteId": "14076693093",
  "configScope": "Global",
  "summary": "AP AP-ABC-01 eth1 downlink had 10% CRC errors (>5% threshold) in 10 minutes.",
  "notes": "This is a sample note.",
  "impactedEntities": {
    "deviceSerial": [
      "SG00KM7005"
    ],
    "clientMac": []
  },
  "additionalDetails": [
    {
      "deviceSerial": "SG00KM7005",
      "firmwareVersion": "10.8.0.0_9372",
      "hostname": "AP-ABC-01",
      "model": "AP-755",
      "portName": "eth1",
      "portMac": "00:9a:39:00:0d:e5"
    }
  ]
}

Downlink Interface Down

{
  "id": "22d60718-9012-4fab-8bcd-6789012345fd",
  "alertId": "b5e8e2e2-1c2d-4e7a-9b2a-1e2f3d4c5b69",
  "tenantId": "aad30b82ee0a11ef806342e359fd2e63",
  "tenantName": "ABC Enterprise",
  "mspId": null,
  "mspName": null,
  "name": "Downlink Interface Down",
  "category": "LAN",
  "deviceType": "Access Point",
  "severity": "Minor",
  "time": "2026-01-01T00:00:00.000Z",
  "operation": "Add",
  "state": "Active",
  "siteId": "14076693093",
  "configScope": "Global",
  "summary": "AP AP-ABC-01 downlink eth1 is down.",
  "notes": "This is a sample note.",
  "impactedEntities": {
    "deviceSerial": [
      "SG00KM7005"
    ],
    "clientMac": []
  },
  "additionalDetails": [
    {
      "deviceSerial": "SG00KM7005",
      "firmwareVersion": "10.8.0.0_9372",
      "hostname": "AP-ABC-01",
      "model": "AP-755",
      "portName": "eth1",
      "portMac": "00:9a:39:00:0d:e5",
      "interfaceStatus": "down"
    }
  ]
}

Downlink Packet Drops

{
  "id": "33d60718-9012-4fab-8bcd-6789012345fe",
  "alertId": "a5e8e2e2-1c2d-4e7a-9b2a-1e2f3d4c5b68",
  "tenantId": "aad30b82ee0a11ef806342e359fd2e63",
  "tenantName": "ABC Enterprise",
  "mspId": null,
  "mspName": null,
  "name": "Downlink Packet Drops",
  "category": "LAN",
  "deviceType": "Access Point",
  "severity": "Minor",
  "time": "2026-01-01T00:00:00.000Z",
  "operation": "Add",
  "state": "Active",
  "siteId": "14076693093",
  "configScope": "Global",
  "summary": "AP AP-ABC-01 eth1 downlink had 10% drops (>5% threshold) in 10 minutes.",
  "notes": "This is a sample note.",
  "impactedEntities": {
    "deviceSerial": [
      "SG00KM7005"
    ],
    "clientMac": []
  },
  "additionalDetails": [
    {
      "deviceSerial": "SG00KM7005",
      "firmwareVersion": "10.8.0.0_9372",
      "hostname": "AP-ABC-01",
      "model": "AP-755",
      "portName": "eth1",
      "portMac": "00:9a:39:00:0d:e5"
    }
  ]
}

Uplink Collision Errors

{
  "id": "44d60718-9012-4fab-8bcd-6789012345ff",
  "alertId": "d4e8e2e2-1c2d-4e7a-9b2a-1e2f3d4c5b65",
  "tenantId": "aad30b82ee0a11ef806342e359fd2e63",
  "tenantName": "ABC Enterprise",
  "mspId": null,
  "mspName": null,
  "name": "Uplink Collision Errors",
  "category": "LAN",
  "deviceType": "Access Point",
  "severity": "Critical",
  "time": "2026-01-01T00:00:00.000Z",
  "operation": "Add",
  "state": "Active",
  "siteId": "14076693093",
  "configScope": "Global",
  "summary": "AP AP-ABC-01 eth0 uplink had 10% Collision errors (>5% threshold) in 10 minutes.",
  "notes": "This is a sample note.",
  "impactedEntities": {
    "deviceSerial": [
      "SG00KM7005"
    ],
    "clientMac": []
  },
  "additionalDetails": [
    {
      "deviceSerial": "SG00KM7005",
      "firmwareVersion": "10.8.0.0_9372",
      "hostname": "AP-ABC-01",
      "model": "AP-755",
      "portName": "eth0",
      "portMac": "00:9a:39:00:0d:e0"
    }
  ]
}

Uplink CRC Errors

{
  "id": "55d60718-9012-4fab-8bcd-6789012345f0",
  "alertId": "c4e8e2e2-1c2d-4e7a-9b2a-1e2f3d4c5b64",
  "tenantId": "aad30b82ee0a11ef806342e359fd2e63",
  "tenantName": "ABC Enterprise",
  "mspId": null,
  "mspName": null,
  "name": "Uplink CRC Errors",
  "category": "LAN",
  "deviceType": "Access Point",
  "severity": "Critical",
  "time": "2026-01-01T00:00:00.000Z",
  "operation": "Add",
  "state": "Active",
  "siteId": "14076693093",
  "configScope": "Global",
  "summary": "AP AP-ABC-01 eth0 uplink had 10% CRC errors (>5% threshold) in 10 minutes.",
  "notes": "This is a sample note.",
  "impactedEntities": {
    "deviceSerial": [
      "SG00KM7005"
    ],
    "clientMac": []
  },
  "additionalDetails": [
    {
      "deviceSerial": "SG00KM7005",
      "firmwareVersion": "10.8.0.0_9372",
      "hostname": "AP-ABC-01",
      "model": "AP-755",
      "portName": "eth0",
      "portMac": "00:9a:39:00:0d:e0"
    }
  ]
}

Uplink Interface Down

{
  "id": "66d60718-9012-4fab-8bcd-6789012345f1",
  "alertId": "e4e8e2e2-1c2d-4e7a-9b2a-1e2f3d4c5b66",
  "tenantId": "aad30b82ee0a11ef806342e359fd2e63",
  "tenantName": "ABC Enterprise",
  "mspId": null,
  "mspName": null,
  "name": "Uplink Interface Down",
  "category": "LAN",
  "deviceType": "Access Point",
  "severity": "Critical",
  "time": "2026-01-01T00:00:00.000Z",
  "operation": "Add",
  "state": "Active",
  "siteId": "14076693093",
  "configScope": "Global",
  "summary": "AP AP-ABC-01 uplink eth0 is down.",
  "notes": "This is a sample note.",
  "impactedEntities": {
    "deviceSerial": [
      "SG00KM7005"
    ],
    "clientMac": []
  },
  "additionalDetails": [
    {
      "deviceSerial": "SG00KM7005",
      "firmwareVersion": "10.8.0.0_9372",
      "hostname": "AP-ABC-01",
      "model": "AP-755",
      "portName": "eth0",
      "portMac": "00:9a:39:00:0d:e0",
      "interfaceStatus": "down"
    }
  ]
}

Uplink Packet Drops

{
  "id": "66d60718-9012-4fab-8bcd-6789012345f1",
  "alertId": "d5e8e2e2-2c3d-4e7a-9b2a-1e2f3d3c2b81",
  "tenantId": "aad30b82ee0a11ef806342e359fd2e63",
  "tenantName": "ABC Enterprise",
  "mspId": null,
  "mspName": null,
  "name": "Uplink Packet Drops",
  "category": "LAN",
  "deviceType": "Access Point",
  "severity": "Critical",
  "time": "2025-12-15T00:00:00Z",
  "operation": "Add",
  "state": "Active",
  "siteId": "14076693093",
  "configScope": "Global",
  "summary": "AP AP-ABC-01 eth0 uplink had 10% drops (>5% threshold) in 10 minutes.",
  "notes": "This is a sample note.",
  "impactedEntities": {
    "deviceSerial": [
      "SG00KM7005"
    ],
    "clientMac": []
  },
  "additionalDetails": [
    {
      "deviceSerial": "SG00KM7005",
      "firmwareVersion": "10.8.0.0_9372",
      "hostname": "AP-ABC-01",
      "model": "AP-755",
      "portName": "eth0",
      "portMac": "00:9a:39:00:0d:e0"
    }
  ]
}

Gateway

Gateway Interface Collision Error

{
  "id": "cadc836a-ef94-3a20-bc35-57e7351a5162",
  "alertId": "0e311107-1b13-3258-a9b5-e3ee0e4f32fe",
  "tenantId": "20b15d98f71411eebe566237c088cb89",
  "tenantName": "ABC Enterprise",
  "mspId": null,
  "mspName": null,
  "name": "Gateway Interface Collision Error",
  "category": "LAN",
  "deviceType": "Gateway",
  "severity": "Major",
  "time": "2026-01-01T00:00:00.000Z",
  "operation": "Add",
  "state": "Active",
  "siteId": "14076693093",
  "configScope": "Global",
  "summary": "Gateway Aruba7008_0A_CF_C0 port GE 0/0/0 had 70 collision errors for 10 minutes.",
  "notes": "This is a sample note.",
  "impactedEntities": {
    "deviceSerial": [
      "CG0019588"
    ],
    "clientMac": []
  },
  "additionalDetails": [
    {
      "serialNumber": "CG0019588",
      "hostname": "Aruba7008_0A_CF_C0",
      "firmwareVersion": "10.8.0.0_93576",
      "portName": "GE 0/0/0"
    }
  ]
}

Gateway Interface CRC Error

{
  "id": "cadc836a-ef94-3a20-bc35-57e7351a5162",
  "alertId": "0e311107-1b13-3258-a9b5-e3ee0e4f32fe",
  "tenantId": "20b15d98f71411eebe566237c088cb89",
  "tenantName": "ABC Enterprise",
  "mspId": null,
  "mspName": null,
  "name": "Gateway Interface CRC Error",
  "category": "LAN",
  "deviceType": "Gateway",
  "severity": "Major",
  "time": "2026-01-01T00:00:00.000Z",
  "operation": "Add",
  "state": "Active",
  "siteId": "14076693093",
  "configScope": "Global",
  "summary": "Gateway Aruba7008_0A_CF_C0 port GE 0/0/0 had 70 CRC errors for 10 minutes.",
  "notes": "This is a sample note.",
  "impactedEntities": {
    "deviceSerial": [
      "CG0019588"
    ],
    "clientMac": []
  },
  "additionalDetails": [
    {
      "serialNumber": "CG0019588",
      "hostname": "Aruba7008_0A_CF_C0",
      "firmwareVersion": "10.8.0.0_93576",
      "portName": "GE 0/0/0"
    }
  ]
}

Gateway Interface Giants Error

{
  "id": "cadc836a-ef94-3a20-bc35-57e7351a5162",
  "alertId": "0e311107-1b13-3258-a9b5-e3ee0e4f32fe",
  "tenantId": "20b15d98f71411eebe566237c088cb89",
  "tenantName": "ABC Enterprise",
  "mspId": null,
  "mspName": null,
  "name": "Gateway Interface Giants Error",
  "category": "LAN",
  "deviceType": "Gateway",
  "severity": "Major",
  "time": "2026-01-01T00:00:00.000Z",
  "operation": "Add",
  "state": "Active",
  "siteId": "14076693093",
  "configScope": "Global",
  "summary": "Gateway Aruba7008_0A_CF_C0 port GE 0/0/0 had 70 giant errors for 10 minutes.",
  "notes": "This is a sample note.",
  "impactedEntities": {
    "deviceSerial": [
      "CG0019588"
    ],
    "clientMac": []
  },
  "additionalDetails": [
    {
      "serialNumber": "CG0019588",
      "hostname": "Aruba7008_0A_CF_C0",
      "firmwareVersion": "10.8.0.0_93576",
      "portName": "GE 0/0/0"
    }
  ]
}

Gateway Interface Receive Rate

{
  "id": "cadc836a-ef94-3a20-bc35-57e7351a5162",
  "alertId": "0e311107-1b13-3258-a9b5-e3ee0e4f32fe",
  "tenantId": "20b15d98f71411eebe566237c088cb89",
  "tenantName": "ABC Enterprise",
  "mspId": null,
  "mspName": null,
  "name": "Gateway Interface Receive Rate",
  "category": "LAN",
  "deviceType": "Gateway",
  "severity": "Critical",
  "time": "2026-01-01T00:00:00.000Z",
  "operation": "Add",
  "state": "Active",
  "siteId": "14076693093",
  "configScope": "Global",
  "summary": "The receive rate on gateway Aruba7008_0A_CF_C0 interface GE 0/0/0 was 97% and above 95% for 30 minutes.",
  "notes": "This is a sample note.",
  "impactedEntities": {
    "deviceSerial": [
      "CG0019588"
    ],
    "clientMac": []
  },
  "additionalDetails": [
    {
      "serialNumber": "CG0019588",
      "hostname": "Aruba7008_0A_CF_C0",
      "firmwareVersion": "10.8.0.0_93576",
      "portName": "GE 0/0/0"
    }
  ]
}

Gateway Interface Runts Error

{
  "id": "cadc836a-ef94-3a20-bc35-57e7351a5162",
  "alertId": "0e311107-1b13-3258-a9b5-e3ee0e4f32fe",
  "tenantId": "20b15d98f71411eebe566237c088cb89",
  "tenantName": "ABC Enterprise",
  "mspId": null,
  "mspName": null,
  "name": "Gateway Interface Runts Error",
  "category": "LAN",
  "deviceType": "Gateway",
  "severity": "Major",
  "time": "2026-01-01T00:00:00.000Z",
  "operation": "Add",
  "state": "Active",
  "siteId": "14076693093",
  "configScope": "Global",
  "summary": "Gateway Aruba7008_0A_CF_C0 port GE 0/0/0 had 70 runt errors for 10 minutes.",
  "notes": "This is a sample note.",
  "impactedEntities": {
    "deviceSerial": [
      "CG0019588"
    ],
    "clientMac": []
  },
  "additionalDetails": [
    {
      "serialNumber": "CG0019588",
      "hostname": "Aruba7008_0A_CF_C0",
      "firmwareVersion": "10.8.0.0_93576",
      "portName": "GE 0/0/0"
    }
  ]
}

Gateway Interface Transmit Rate

{
  "id": "cadc836a-ef94-3a20-bc35-57e7351a5162",
  "alertId": "0e311107-1b13-3258-a9b5-e3ee0e4f32fe",
  "tenantId": "20b15d98f71411eebe566237c088cb89",
  "tenantName": "ABC Enterprise",
  "mspId": null,
  "mspName": null,
  "name": "Gateway Interface Transmit Rate",
  "category": "LAN",
  "deviceType": "Gateway",
  "severity": "Critical",
  "time": "2026-01-01T00:00:00.000Z",
  "operation": "Add",
  "state": "Active",
  "siteId": "14076693093",
  "configScope": "Global",
  "summary": "The transmit rate on gateway Aruba7008_0A_CF_C0 interface GE 0/0/0 was 97% and above 95% for 30 minutes.",
  "notes": "This is a sample note.",
  "impactedEntities": {
    "deviceSerial": [
      "CG0019588"
    ],
    "clientMac": []
  },
  "additionalDetails": [
    {
      "serialNumber": "CG0019588",
      "hostname": "Aruba7008_0A_CF_C0",
      "firmwareVersion": "10.8.0.0_93576",
      "portName": "GE 0/0/0"
    }
  ]
}

Gateway Tunnel Flap Detected

{
  "id": "cadc836a-ef94-3a20-bc35-57e7351a5162",
  "alertId": "0e311107-1b13-3258-a9b5-e3ee0e4f32fe",
  "tenantId": "20b15d98f71411eebe566237c088cb89",
  "tenantName": "ABC Enterprise",
  "mspId": null,
  "mspName": null,
  "name": "Gateway Tunnel Flap Detected",
  "category": "LAN",
  "deviceType": "Gateway",
  "severity": "Critical",
  "time": "2026-01-01T00:00:00.000Z",
  "operation": "Add",
  "state": "Active",
  "siteId": "14076693093",
  "configScope": "Global",
  "summary": "The LAN tunnel on Gateway Aruba7008_0A_CF_C0 named Aruba7008_0A_CF_C0:inet::AP555-2006:inet had 6 flaps in the last 20 minutes.",
  "notes": "This is a sample note.",
  "impactedEntities": {
    "deviceSerial": [
      "CG0019588"
    ],
    "clientMac": []
  },
  "additionalDetails": [
    {
      "serialNumber": "CG0019588",
      "hostname": "Aruba7008_0A_CF_C0",
      "firmwareVersion": "10.8.0.0_93576",
      "aliasMapName": "Aruba7008_0A_CF_C0:inet::AP555-2006:inet",
      "tunnelType": "LAN",
      "threshold": "6"
    }
  ]
}

GRE Tunnel Down

{
  "id": "cadc836a-ef94-3a20-bc35-57e7351a5162",
  "alertId": "0e311107-1b13-3258-a9b5-e3ee0e4f32fe",
  "tenantId": "20b15d98f71411eebe566237c088cb89",
  "tenantName": "ABC Enterprise",
  "mspId": null,
  "mspName": null,
  "name": "GRE Tunnel Down",
  "category": "LAN",
  "deviceType": "Gateway",
  "severity": "Critical",
  "time": "2026-01-01T00:00:00.000Z",
  "operation": "Add",
  "state": "Active",
  "siteId": "14076693093",
  "configScope": "Global",
  "summary": "The GRE tunnel between gateway Aruba7008_0A_CF_C0(1.1.1.1) and 2.2.2.2 is down.",
  "notes": "This is a sample note.",
  "impactedEntities": {
    "deviceSerial": [
      "CG0019588"
    ],
    "clientMac": []
  },
  "additionalDetails": [
    {
      "serialNumber": "CG0019588",
      "hostname": "Aruba7008_0A_CF_C0",
      "firmwareVersion": "10.8.0.0_93576",
      "sourceIp": "1.1.1.1",
      "destinationIp": "2.2.2.2"
    }
  ]
}

IPsec SA Down

{
  "id": "cadc836a-ef94-3a20-bc35-57e7351a5162",
  "alertId": "0e311107-1b13-3258-a9b5-e3ee0e4f32fe",
  "tenantId": "20b15d98f71411eebe566237c088cb89",
  "tenantName": "ABC Enterprise",
  "mspId": null,
  "mspName": null,
  "name": "IPsec SA Down",
  "category": "LAN",
  "deviceType": "Gateway",
  "severity": "Critical",
  "time": "2026-01-01T00:00:00.000Z",
  "operation": "Add",
  "state": "Active",
  "siteId": "14076693093",
  "configScope": "Global",
  "summary": "The LAN IPsec SA named Aruba7008_0A_CF_C0:inet::AP555-2006:inet between gateway Aruba7008_0A_CF_C0(1.1.1.1) and 2.2.2.2 is down due to DPD failure.",
  "notes": "This is a sample note.",
  "impactedEntities": {
    "deviceSerial": [
      "CG0019588"
    ],
    "clientMac": []
  },
  "additionalDetails": [
    {
      "serialNumber": "CG0019588",
      "hostname": "Aruba7008_0A_CF_C0",
      "firmwareVersion": "10.8.0.0_93576",
      "aliasMapName": "Aruba7008_0A_CF_C0:inet::AP555-2006:inet",
      "reason": "DPD failure",
      "tunnelType": "LAN"
    }
  ]
}

IPsec SA Establishment Failure

{
  "id": "cadc836a-ef94-3a20-bc35-57e7351a5162",
  "alertId": "0e311107-1b13-3258-a9b5-e3ee0e4f32fe",
  "tenantId": "20b15d98f71411eebe566237c088cb89",
  "tenantName": "ABC Enterprise",
  "mspId": null,
  "mspName": null,
  "name": "IPsec SA Establishment Failure",
  "category": "LAN",
  "deviceType": "Gateway",
  "severity": "Critical",
  "time": "2026-01-01T00:00:00.000Z",
  "operation": "Add",
  "state": "Active",
  "siteId": "14076693093",
  "configScope": "Global",
  "summary": "The LAN IPsec SA named Aruba7008_0A_CF_C0:inet::AP555-2006:inet from gateway Aruba7008_0A_CF_C0(1.1.1.1) to 2.2.2.2 failed to establish.",
  "notes": "This is a sample note.",
  "impactedEntities": {
    "deviceSerial": [
      "CG0019588"
    ],
    "clientMac": []
  },
  "additionalDetails": [
    {
      "serialNumber": "CG0019588",
      "hostname": "Aruba7008_0A_CF_C0",
      "firmwareVersion": "10.8.0.0_93576",
      "aliasMapName": "Aruba7008_0A_CF_C0:inet::AP555-2006:inet",
      "tunnelType": "LAN"
    }
  ]
}

VXLAN Tunnel Down

{
  "id": "cadc836a-ef94-3a20-bc35-57e7351a5162",
  "alertId": "0e311107-1b13-3258-a9b5-e3ee0e4f32fe",
  "tenantId": "20b15d98f71411eebe566237c088cb89",
  "tenantName": "ABC Enterprise",
  "mspId": null,
  "mspName": null,
  "name": "VXLAN Tunnel Down",
  "category": "LAN",
  "deviceType": "Gateway",
  "severity": "Critical",
  "time": "2026-01-01T00:00:00.000Z",
  "operation": "Add",
  "state": "Active",
  "siteId": "14076693093",
  "configScope": "Global",
  "summary": "The VXLAN tunnel between gateway Aruba7008_0A_CF_C0(1.1.1.1) and 2.2.2.2 is down.",
  "notes": "This is a sample note.",
  "impactedEntities": {
    "deviceSerial": [
      "CG0019588"
    ],
    "clientMac": []
  },
  "additionalDetails": [
    {
      "serialNumber": "CG0019588",
      "hostname": "Aruba7008_0A_CF_C0",
      "firmwareVersion": "10.8.0.0_93576",
      "sourceIp": "1.1.1.1",
      "destinationIp": "2.2.2.2"
    }
  ]
}

Switch

Broadcast Traffic Utilization

{
  "id": "cadc836a-ef94-3a20-bc35-57e7351a5162",
  "alertId": "0e311107-1b13-3258-a9b5-e3ee0e4f32fe",
  "tenantId": "aad30b82ee0a11ef806342e359fd2e63",
  "tenantName": "ABC Enterprise",
  "mspId": null,
  "mspName": null,
  "name": "Broadcast Traffic Utilization",
  "category": "LAN",
  "deviceType": "Switch",
  "severity": "Major",
  "time": "2025-10-31T03:19:53Z",
  "operation": "Add",
  "state": "Active",
  "siteId": "14076693093",
  "configScope": "Global",
  "summary": "Switch REB01HPE 1/1/1 had 10% broadcast traffic in 5 minutes.",
  "notes": "This is a sample note.",
  "impactedEntities": {
    "deviceSerial": [
      "SG00KM7005"
    ],
    "clientMac": []
  },
  "additionalDetails": [
    {
      "serial": "SG00KM7005",
      "firmwareVersion": "FL.10.13.1040",
      "hostname": "REB01HPE",
      "intfName": "1/1/1"
    }
  ]
}

Critical Port Down

{
  "id": "cadc836a-ef94-3a20-bc35-57e7351a5162",
  "alertId": "0e311107-1b13-3258-a9b5-e3ee0e4f32fe",
  "tenantId": "aad30b82ee0a11ef806342e359fd2e63",
  "tenantName": "ABC Enterprise",
  "mspId": null,
  "mspName": null,
  "name": "Critical Port Down",
  "category": "LAN",
  "deviceType": "Switch",
  "severity": "Major",
  "time": "2025-10-31T03:19:53Z",
  "operation": "Add",
  "state": "Active",
  "siteId": "14076693093",
  "configScope": "Global",
  "summary": "Switch REB01HPE interface 1/1/1 changed status from UP to DOWN.",
  "notes": "This is a sample note.",
  "impactedEntities": {
    "deviceSerial": [
      "SG00KM7005"
    ],
    "clientMac": []
  },
  "additionalDetails": [
    {
      "serial": "SG00KM7005",
      "firmwareVersion": "FL.10.13.1040",
      "hostname": "REB01HPE",
      "intfName": "1/1/1"
    }
  ]
}

Incompatible Transceiver

{
  "id": "cadc836a-ef94-3a20-bc35-57e7351a5162",
  "alertId": "0e311107-1b13-3258-a9b5-e3ee0e4f32fe",
  "tenantId": "aad30b82ee0a11ef806342e359fd2e63",
  "tenantName": "ABC Enterprise",
  "mspId": null,
  "mspName": null,
  "name": "Incompatible Transceiver",
  "category": "LAN",
  "deviceType": "Switch",
  "severity": "Major",
  "time": "2025-10-31T03:19:53Z",
  "operation": "Add",
  "state": "Active",
  "siteId": "14076693093",
  "configScope": "Global",
  "summary": "Switch REB01HPE interface 1/1/1 transceiver (model: 10G SFP+ 1m DAC, serial number: CN89KBZ6KN, product number: J9281D) is incompatible.",
  "notes": "This is a sample note.",
  "impactedEntities": {
    "deviceSerial": [
      "SG00KM7005"
    ],
    "clientMac": []
  },
  "additionalDetails": [
    {
      "serial": "SG00KM7005",
      "firmwareVersion": "FL.10.13.1040",
      "hostname": "REB01HPE",
      "intfName": "1/1/1",
      "xcvrModel": "10G SFP+ 1m DAC"
    }
  ]
}

Inconsistent STP Port

{
  "id": "cadc836a-ef94-3a20-bc35-57e7351a5162",
  "alertId": "0e311107-1b13-3258-a9b5-e3ee0e4f32fe",
  "tenantId": "aad30b82ee0a11ef806342e359fd2e63",
  "tenantName": "ABC Enterprise",
  "mspId": null,
  "mspName": null,
  "name": "Inconsistent STP Port",
  "category": "LAN",
  "deviceType": "Switch",
  "severity": "Major",
  "time": "2025-10-31T03:19:53Z",
  "operation": "Add",
  "state": "Active",
  "siteId": "14076693093",
  "configScope": "Global",
  "summary": "Switch REB01HPE port 1/1/1 is blocked by STP due to inconsistent state, reason: BPDU Guard.",
  "notes": "This is a sample note.",
  "impactedEntities": {
    "deviceSerial": [
      "SG00KM7005"
    ],
    "clientMac": []
  },
  "additionalDetails": [
    {
      "serial": "SG00KM7005",
      "firmwareVersion": "FL.10.13.1040",
      "hostname": "REB01HPE",
      "interfaceName": "1/1/1",
      "inconsistentType": "BPDU Guard"
    }
  ]
}

Interface Alignment Error

{
  "id": "cadc836a-ef94-3a20-bc35-57e7351a5162",
  "alertId": "0e311107-1b13-3258-a9b5-e3ee0e4f32fe",
  "tenantId": "aad30b82ee0a11ef806342e359fd2e63",
  "tenantName": "ABC Enterprise",
  "mspId": null,
  "mspName": null,
  "name": "Interface Alignment Error",
  "category": "LAN",
  "deviceType": "Switch",
  "severity": "Major",
  "time": "2025-10-31T03:19:53Z",
  "operation": "Add",
  "state": "Active",
  "siteId": "14076693093",
  "configScope": "Global",
  "summary": "Switch REB01HPE port 1/1/1 had 50 alignment errors for 5 minutes.",
  "notes": "This is a sample note.",
  "impactedEntities": {
    "deviceSerial": [
      "SG00KM7005"
    ],
    "clientMac": []
  },
  "additionalDetails": [
    {
      "serial": "SG00KM7005",
      "firmwareVersion": "FL.10.13.1040",
      "hostname": "REB01HPE",
      "intfName": "1/1/1"
    }
  ]
}

Interface Collision Error

{
  "id": "cadc836a-ef94-3a20-bc35-57e7351a5162",
  "alertId": "0e311107-1b13-3258-a9b5-e3ee0e4f32fe",
  "tenantId": "aad30b82ee0a11ef806342e359fd2e63",
  "tenantName": "ABC Enterprise",
  "mspId": null,
  "mspName": null,
  "name": "Interface Collision Error",
  "category": "LAN",
  "deviceType": "Switch",
  "severity": "Major",
  "time": "2025-10-31T03:19:53Z",
  "operation": "Add",
  "state": "Active",
  "siteId": "14076693093",
  "configScope": "Global",
  "summary": "Switch REB01HPE port 1/1/1 had 50 collision errors for 5 minutes.",
  "notes": "This is a sample note.",
  "impactedEntities": {
    "deviceSerial": [
      "SG00KM7005"
    ],
    "clientMac": []
  },
  "additionalDetails": [
    {
      "serial": "SG00KM7005",
      "firmwareVersion": "FL.10.13.1040",
      "hostname": "REB01HPE",
      "intfName": "1/1/1"
    }
  ]
}

Interface CRC Error

{
  "id": "cadc836a-ef94-3a20-bc35-57e7351a5162",
  "alertId": "0e311107-1b13-3258-a9b5-e3ee0e4f32fe",
  "tenantId": "aad30b82ee0a11ef806342e359fd2e63",
  "tenantName": "ABC Enterprise",
  "mspId": null,
  "mspName": null,
  "name": "Interface CRC Error",
  "category": "LAN",
  "deviceType": "Switch",
  "severity": "Major",
  "time": "2025-10-31T03:19:53Z",
  "operation": "Add",
  "state": "Active",
  "siteId": "14076693093",
  "configScope": "Global",
  "summary": "Switch REB01HPE port 1/1/1 had 50 CRC errors for 5 minutes.",
  "notes": "This is a sample note.",
  "impactedEntities": {
    "deviceSerial": [
      "SG00KM7005"
    ],
    "clientMac": []
  },
  "additionalDetails": [
    {
      "serial": "SG00KM7005",
      "firmwareVersion": "FL.10.13.1040",
      "hostname": "REB01HPE",
      "intfName": "1/1/1",
      "connectorType": "RJ45"
    }
  ]
}

Interface Fragment Error

{
  "id": "cadc836a-ef94-3a20-bc35-57e7351a5162",
  "alertId": "0e311107-1b13-3258-a9b5-e3ee0e4f32fe",
  "tenantId": "aad30b82ee0a11ef806342e359fd2e63",
  "tenantName": "ABC Enterprise",
  "mspId": null,
  "mspName": null,
  "name": "Interface Fragment Error",
  "category": "LAN",
  "deviceType": "Switch",
  "severity": "Major",
  "time": "2025-10-31T03:19:53Z",
  "operation": "Add",
  "state": "Active",
  "siteId": "14076693093",
  "configScope": "Global",
  "summary": "Switch REB01HPE port 1/1/1 had 50 fragment errors for 5 minutes.",
  "notes": "This is a sample note.",
  "impactedEntities": {
    "deviceSerial": [
      "SG00KM7005"
    ],
    "clientMac": []
  },
  "additionalDetails": [
    {
      "serial": "SG00KM7005",
      "firmwareVersion": "FL.10.13.1040",
      "hostname": "REB01HPE",
      "intfName": "1/1/1",
      "connectorType": "RJ45"
    }
  ]
}

Interface Giants Error

{
  "id": "cadc836a-ef94-3a20-bc35-57e7351a5162",
  "alertId": "0e311107-1b13-3258-a9b5-e3ee0e4f32fe",
  "tenantId": "aad30b82ee0a11ef806342e359fd2e63",
  "tenantName": "ABC Enterprise",
  "mspId": null,
  "mspName": null,
  "name": "Interface Giants Error",
  "category": "LAN",
  "deviceType": "Switch",
  "severity": "Major",
  "time": "2025-10-31T03:19:53Z",
  "operation": "Add",
  "state": "Active",
  "siteId": "14076693093",
  "configScope": "Global",
  "summary": "Switch REB01HPE port 1/1/1 had 50 giant errors for 5 minutes.",
  "notes": "This is a sample note.",
  "impactedEntities": {
    "deviceSerial": [
      "SG00KM7005"
    ],
    "clientMac": []
  },
  "additionalDetails": [
    {
      "serial": "SG00KM7005",
      "firmwareVersion": "FL.10.13.1040",
      "hostname": "REB01HPE",
      "intfName": "1/1/1",
      "connectorType": "RJ45"
    }
  ]
}

Interface Receive Utilization

{
  "id": "cadc836a-ef94-3a20-bc35-57e7351a5162",
  "alertId": "0e311107-1b13-3258-a9b5-e3ee0e4f32fe",
  "tenantId": "aad30b82ee0a11ef806342e359fd2e63",
  "tenantName": "ABC Enterprise",
  "mspId": null,
  "mspName": null,
  "name": "Interface Receive Utilization",
  "category": "LAN",
  "deviceType": "Switch",
  "severity": "Major",
  "time": "2025-10-31T03:19:53Z",
  "operation": "Add",
  "state": "Active",
  "siteId": "14076693093",
  "configScope": "Global",
  "summary": "The receive utilization on switch REB01HPE interface 1/1/1 was 96% for 10 minutes.",
  "notes": "This is a sample note.",
  "impactedEntities": {
    "deviceSerial": [
      "SG00KM7005"
    ],
    "clientMac": []
  },
  "additionalDetails": [
    {
      "serial": "SG00KM7005",
      "firmwareVersion": "FL.10.13.1040",
      "hostname": "REB01HPE",
      "intfName": "1/1/1",
      "connectorType": "RJ45"
    }
  ]
}

Interface Runts Error

{
  "id": "cadc836a-ef94-3a20-bc35-57e7351a5162",
  "alertId": "0e311107-1b13-3258-a9b5-e3ee0e4f32fe",
  "tenantId": "aad30b82ee0a11ef806342e359fd2e63",
  "tenantName": "ABC Enterprise",
  "mspId": null,
  "mspName": null,
  "name": "Interface Runts Error",
  "category": "LAN",
  "deviceType": "Switch",
  "severity": "Major",
  "time": "2025-10-31T03:19:53Z",
  "operation": "Add",
  "state": "Active",
  "siteId": "14076693093",
  "configScope": "Global",
  "summary": "Switch REB01HPE port 1/1/1 had 50 runt errors for 5 minutes.",
  "notes": "This is a sample note.",
  "impactedEntities": {
    "deviceSerial": [
      "SG00KM7005"
    ],
    "clientMac": []
  },
  "additionalDetails": [
    {
      "serial": "SG00KM7005",
      "firmwareVersion": "FL.10.13.1040",
      "hostname": "REB01HPE",
      "intfName": "1/1/1",
      "connectorType": "RJ45"
    }
  ]
}

Interface Self Test Failure

{
  "id": "cadc836a-ef94-3a20-bc35-57e7351a5162",
  "alertId": "0e311107-1b13-3258-a9b5-e3ee0e4f32fe",
  "tenantId": "20b15d98f71411eebe566237c088cb89",
  "tenantName": "ABC Enterprise",
  "mspId": null,
  "mspName": null,
  "name": "Interface Self Test Failure",
  "category": "LAN",
  "deviceType": "Switch",
  "severity": "Major",
  "time": "2026-01-01T00:00:00.000Z",
  "operation": "Add",
  "state": "Active",
  "siteId": "14076693093",
  "configScope": "Global",
  "summary": "Switch Aruba7008_0A_CF_C0 interface 1/1/1 failed its self test.",
  "notes": "This is a sample note.",
  "impactedEntities": {
    "deviceSerial": [
      "CG0019588"
    ],
    "clientMac": []
  },
  "additionalDetails": [
    {
      "serial": "CG0019588",
      "hostname": "Aruba7008_0A_CF_C0",
      "firmwareVersion": "10.8.0.0_93576",
      "intfName": "1/1/1"
    }
  ]
}

Interface Transmit Utilization

{
  "id": "cadc836a-ef94-3a20-bc35-57e7351a5162",
  "alertId": "0e311107-1b13-3258-a9b5-e3ee0e4f32fe",
  "tenantId": "aad30b82ee0a11ef806342e359fd2e63",
  "tenantName": "ABC Enterprise",
  "mspId": null,
  "mspName": null,
  "name": "Interface Transmit Utilization",
  "category": "LAN",
  "deviceType": "Switch",
  "severity": "Major",
  "time": "2025-10-31T03:19:53Z",
  "operation": "Add",
  "state": "Active",
  "siteId": "14076693093",
  "configScope": "Global",
  "summary": "The transmit utilization on switch REB01HPE interface 1/1/1 was 96% for 10 minutes.",
  "notes": "This is a sample note.",
  "impactedEntities": {
    "deviceSerial": [
      "SG00KM7005"
    ],
    "clientMac": []
  },
  "additionalDetails": [
    {
      "serial": "SG00KM7005",
      "firmwareVersion": "FL.10.13.1040",
      "hostname": "REB01HPE",
      "intfName": "1/1/1"
    }
  ]
}

LAG Link Utilization Efficacy

{
  "id": "cadc836a-ef94-3a20-bc35-57e7351a5162",
  "alertId": "0e311107-1b13-3258-a9b5-e3ee0e4f32fe",
  "tenantId": "20b15d98f71411eebe566237c088cb89",
  "tenantName": "ABC Enterprise",
  "mspId": null,
  "mspName": null,
  "name": "LAG Link Utilization Efficacy",
  "category": "LAN",
  "deviceType": "Switch",
  "severity": "Critical",
  "time": "2026-01-01T00:00:00.000Z",
  "operation": "Add",
  "state": "Active",
  "siteId": "14076693093",
  "configScope": "Global",
  "summary": "Switch <hostName#!#CSB1-02-2223C8-AGG-01#!#TW54KM3092~> interface lag256 is experiencing unequal traffic distribution with a traffic deviation greater than 50% in 5 minutes.",
  "notes": "This is a sample note.",
  "impactedEntities": {
    "deviceSerial": [
      "CG0019588"
    ],
    "clientMac": []
  },
  "additionalDetails": [
    {
      "serial": "CG0019588",
      "hostname": "Aruba7008_0A_CF_C0",
      "firmwareVersion": "10.8.0.0_93576",
      "lagName": "lag256",
      "intfName": "1/1/1"
    }
  ]
}

Multicast Traffic Utilization

{
  "id": "cadc836a-ef94-3a20-bc35-57e7351a5162",
  "alertId": "0e311107-1b13-3258-a9b5-e3ee0e4f32fe",
  "tenantId": "aad30b82ee0a11ef806342e359fd2e63",
  "tenantName": "ABC Enterprise",
  "mspId": null,
  "mspName": null,
  "name": "Multicast Traffic Utilization",
  "category": "LAN",
  "deviceType": "Switch",
  "severity": "Major",
  "time": "2025-10-31T03:19:53Z",
  "operation": "Add",
  "state": "Active",
  "siteId": "14076693093",
  "configScope": "Global",
  "summary": "Switch REB01HPE 1/1/1 had 91% multicast traffic in 10 minutes.",
  "notes": "This is a sample note.",
  "impactedEntities": {
    "deviceSerial": [
      "SG00KM7005"
    ],
    "clientMac": []
  },
  "additionalDetails": [
    {
      "serial": "SG00KM7005",
      "firmwareVersion": "FL.10.13.1040",
      "hostname": "REB01HPE",
      "intfName": "1/1/1"
    }
  ]
}

PoE Denied

{
  "id": "cadc836a-ef94-3a20-bc35-57e7351a5162",
  "alertId": "0e311107-1b13-3258-a9b5-e3ee0e4f32fe",
  "tenantId": "aad30b82ee0a11ef806342e359fd2e63",
  "tenantName": "ABC Enterprise",
  "mspId": null,
  "mspName": null,
  "name": "PoE Denied",
  "category": "LAN",
  "deviceType": "Switch",
  "severity": "Major",
  "time": "2025-10-31T03:19:53Z",
  "operation": "Add",
  "state": "Active",
  "siteId": "14076693093",
  "configScope": "Global",
  "summary": "Switch REB01HPE 1/1/1 denied PoE connection due to insufficient available power.",
  "notes": "This is a sample note.",
  "impactedEntities": {
    "deviceSerial": [
      "SG00KM7005"
    ],
    "clientMac": []
  },
  "additionalDetails": [
    {
      "serial": "SG00KM7005",
      "firmwareVersion": "FL.10.13.1040",
      "hostname": "REB01HPE",
      "intfName": "1/1/1"
    }
  ]
}

PoE Fault

{
  "id": "cadc836a-ef94-3a20-bc35-57e7351a5162",
  "alertId": "0e311107-1b13-3258-a9b5-e3ee0e4f32fe",
  "tenantId": "aad30b82ee0a11ef806342e359fd2e63",
  "tenantName": "ABC Enterprise",
  "mspId": null,
  "mspName": null,
  "name": "PoE Fault",
  "category": "LAN",
  "deviceType": "Switch",
  "severity": "Major",
  "time": "2025-10-31T03:19:53Z",
  "operation": "Add",
  "state": "Active",
  "siteId": "14076693093",
  "configScope": "Global",
  "summary": "Switch REB01HPE 1/1/1 had PoE fault due to powered device not receiving power from the switch.",
  "notes": "This is a sample note.",
  "impactedEntities": {
    "deviceSerial": [
      "SG00KM7005"
    ],
    "clientMac": []
  },
  "additionalDetails": [
    {
      "serial": "SG00KM7005",
      "firmwareVersion": "FL.10.13.1040",
      "hostname": "REB01HPE",
      "intfName": "1/1/1"
    }
  ]
}

PoE MPS Error

{
  "id": "cadc836a-ef94-3a20-bc35-57e7351a5162",
  "alertId": "0e311107-1b13-3258-a9b5-e3ee0e4f32fe",
  "tenantId": "aad30b82ee0a11ef806342e359fd2e63",
  "tenantName": "ABC Enterprise",
  "mspId": null,
  "mspName": null,
  "name": "PoE MPS Error",
  "category": "LAN",
  "deviceType": "Switch",
  "severity": "Major",
  "time": "2025-10-31T03:19:53Z",
  "operation": "Add",
  "state": "Active",
  "siteId": "14076693093",
  "configScope": "Global",
  "summary": "Switch REB01HPE 1/1/1 had 110 PoE Maintenance Power Signature (MPS) errors in 10 minutes.",
  "notes": "This is a sample note.",
  "impactedEntities": {
    "deviceSerial": [
      "SG00KM7005"
    ],
    "clientMac": []
  },
  "additionalDetails": [
    {
      "serial": "SG00KM7005",
      "firmwareVersion": "FL.10.13.1040",
      "hostname": "REB01HPE",
      "intfName": "1/1/1"
    }
  ]
}

Port Flaps Detected

{
  "id": "cadc836a-ef94-3a20-bc35-57e7351a5162",
  "alertId": "0e311107-1b13-3258-a9b5-e3ee0e4f32fe",
  "tenantId": "aad30b82ee0a11ef806342e359fd2e63",
  "tenantName": "ABC Enterprise",
  "mspId": null,
  "mspName": null,
  "name": "Port Flaps Detected",
  "category": "LAN",
  "deviceType": "Switch",
  "severity": "Major",
  "time": "2025-10-31T03:19:53Z",
  "operation": "Add",
  "state": "Active",
  "siteId": "14076693093",
  "configScope": "Global",
  "summary": "Switch REB01HPE 1/1/1 had 50 flaps in 10 minutes.",
  "notes": "This is a sample note.",
  "impactedEntities": {
    "deviceSerial": [
      "SG00KM7005"
    ],
    "clientMac": []
  },
  "additionalDetails": [
    {
      "serial": "SG00KM7005",
      "firmwareVersion": "FL.10.13.1040",
      "hostname": "REB01HPE",
      "intfName": "1/1/1",
      "connectorType": "RJ45"
    }
  ]
}

Queue Distribution Mismatch

{
  "id": "cadc836a-ef94-3a20-bc35-57e7351a5162",
  "alertId": "0e311107-1b13-3258-a9b5-e3ee0e4f32fe",
  "tenantId": "20b15d98f71411eebe566237c088cb89",
  "tenantName": "ABC Enterprise",
  "mspId": null,
  "mspName": null,
  "name": "Queue Distribution Mismatch",
  "category": "LAN",
  "deviceType": "Switch",
  "severity": "Major",
  "time": "2026-01-01T00:00:00.000Z",
  "operation": "Add",
  "state": "Active",
  "siteId": "14076693093",
  "configScope": "Global",
  "summary": "Switch Aruba7008_0A_CF_C0 interface 1/1/2 is experiencing unequal traffic distribution with 70% traffic on egress queue 2 over 10 minutes.",
  "notes": "This is a sample note.",
  "impactedEntities": {
    "deviceSerial": [
      "CG0019588"
    ],
    "clientMac": []
  },
  "additionalDetails": [
    {
      "serial": "CG0019588",
      "hostname": "Aruba7008_0A_CF_C0",
      "firmwareVersion": "10.8.0.0_93576",
      "intfName": "1/1/2",
      "queueName": "egress"
    }
  ]
}

Queue Drops

{
  "id": "cadc836a-ef94-3a20-bc35-57e7351a5162",
  "alertId": "0e311107-1b13-3258-a9b5-e3ee0e4f32fe",
  "tenantId": "20b15d98f71411eebe566237c088cb89",
  "tenantName": "ABC Enterprise",
  "mspId": null,
  "mspName": null,
  "name": "Queue Drops",
  "category": "LAN",
  "deviceType": "Switch",
  "severity": "Major",
  "time": "2026-01-01T00:00:00.000Z",
  "operation": "Add",
  "state": "Active",
  "siteId": "14076693093",
  "configScope": "Global",
  "summary": "Switch Aruba7008_0A_CF_C0 interface 1/1/2, egress queue 1, experienced a 15% packet drop rate over the past 10 minutes.",
  "notes": "This is a sample note.",
  "impactedEntities": {
    "deviceSerial": [
      "CG0019588"
    ],
    "clientMac": []
  },
  "additionalDetails": [
    {
      "serial": "CG0019588",
      "hostname": "Aruba7008_0A_CF_C0",
      "firmwareVersion": "10.8.0.0_93576",
      "intfName": "1/1/2",
      "queueName": "egress"
    }
  ]
}

Transceiver Disabled

{
  "id": "cadc836a-ef94-3a20-bc35-57e7351a5162",
  "alertId": "0e311107-1b13-3258-a9b5-e3ee0e4f32fe",
  "tenantId": "aad30b82ee0a11ef806342e359fd2e63",
  "tenantName": "ABC Enterprise",
  "mspId": null,
  "mspName": null,
  "name": "Transceiver Disabled",
  "category": "LAN",
  "deviceType": "Switch",
  "severity": "Major",
  "time": "2025-10-31T03:19:53Z",
  "operation": "Add",
  "state": "Active",
  "siteId": "14076693093",
  "configScope": "Global",
  "summary": "Switch REB01HPE 1/1/1 transceiver (10G SFP+ 1m DAC) is disabled. Reason - Incompatible third-party transceiver.",
  "notes": "This is a sample note.",
  "impactedEntities": {
    "deviceSerial": [
      "SG00KM7005"
    ],
    "clientMac": []
  },
  "additionalDetails": [
    {
      "serial": "SG00KM7005",
      "firmwareVersion": "FL.10.13.1040",
      "hostname": "REB01HPE",
      "intfName": "1/1/1",
      "transceiverModel": "10G SFP+ 1m DAC"
    }
  ]
}

Transceiver Down

{
  "id": "cadc836a-ef94-3a20-bc35-57e7351a5162",
  "alertId": "0e311107-1b13-3258-a9b5-e3ee0e4f32fe",
  "tenantId": "aad30b82ee0a11ef806342e359fd2e63",
  "tenantName": "ABC Enterprise",
  "mspId": null,
  "mspName": null,
  "name": "Transceiver Down",
  "category": "LAN",
  "deviceType": "Switch",
  "severity": "Major",
  "time": "2025-10-31T03:19:53Z",
  "operation": "Add",
  "state": "Active",
  "siteId": "14076693093",
  "configScope": "Global",
  "summary": "Switch REB01HPE 1/1/1 could not access the inserted transceiver.",
  "notes": "This is a sample note.",
  "impactedEntities": {
    "deviceSerial": [
      "SG00KM7005"
    ],
    "clientMac": []
  },
  "additionalDetails": [
    {
      "serial": "SG00KM7005",
      "firmwareVersion": "FL.10.13.1040",
      "hostname": "REB01HPE",
      "intfName": "1/1/1",
      "transceiverModel": "10G SFP+ 1m DAC"
    }
  ]
}

Transceiver Failure

{
  "id": "cadc836a-ef94-3a20-bc35-57e7351a5162",
  "alertId": "0e311107-1b13-3258-a9b5-e3ee0e4f32fe",
  "tenantId": "aad30b82ee0a11ef806342e359fd2e63",
  "tenantName": "ABC Enterprise",
  "mspId": null,
  "mspName": null,
  "name": "Transceiver Failure",
  "category": "LAN",
  "deviceType": "Switch",
  "severity": "Major",
  "time": "2025-10-31T03:19:53Z",
  "operation": "Add",
  "state": "Active",
  "siteId": "14076693093",
  "configScope": "Global",
  "summary": "Transceiver (10G SFP+ 1m DAC) on switch REB01HPE 1/1/1 is not fully supported. Reason - Incompatible third-party transceiver.",
  "notes": "This is a sample note.",
  "impactedEntities": {
    "deviceSerial": [
      "SG00KM7005"
    ],
    "clientMac": []
  },
  "additionalDetails": [
    {
      "serial": "SG00KM7005",
      "firmwareVersion": "FL.10.13.1040",
      "hostname": "REB01HPE",
      "intfName": "1/1/1",
      "transceiverModel": "10G SFP+ 1m DAC"
    }
  ]
}

Transceiver Receive Power

{
  "id": "cadc836a-ef94-3a20-bc35-57e7351a5162",
  "alertId": "0e311107-1b13-3258-a9b5-e3ee0e4f32fe",
  "tenantId": "aad30b82ee0a11ef806342e359fd2e63",
  "tenantName": "ABC Enterprise",
  "mspId": null,
  "mspName": null,
  "name": "Transceiver Receive Power",
  "category": "LAN",
  "deviceType": "Switch",
  "severity": "Major",
  "time": "2025-10-31T03:19:53Z",
  "operation": "Add",
  "state": "Active",
  "siteId": "14076693093",
  "configScope": "Global",
  "summary": "Transceiver (model: 10G SFP+ 1m DAC, serial number: CN89KBZ6KN, product number: J9281D) on switch REB01HPE 1/1/1 had a receive power of 2.1 mW which is outside the optimal range (0.5 mW - 2.0 mW).",
  "notes": "This is a sample note.",
  "impactedEntities": {
    "deviceSerial": [
      "SG00KM7005"
    ],
    "clientMac": []
  },
  "additionalDetails": [
    {
      "serial": "SG00KM7005",
      "firmwareVersion": "FL.10.13.1040",
      "hostname": "REB01HPE",
      "intfName": "1/1/1",
      "xcvrModel": "10G SFP+ 1m DAC"
    }
  ]
}

Transceiver Requires More Power

{
  "id": "cadc836a-ef94-3a20-bc35-57e7351a5162",
  "alertId": "0e311107-1b13-3258-a9b5-e3ee0e4f32fe",
  "tenantId": "aad30b82ee0a11ef806342e359fd2e63",
  "tenantName": "ABC Enterprise",
  "mspId": null,
  "mspName": null,
  "name": "Transceiver Requires More Power",
  "category": "LAN",
  "deviceType": "Switch",
  "severity": "Major",
  "time": "2025-10-31T03:19:53Z",
  "operation": "Add",
  "state": "Active",
  "siteId": "14076693093",
  "configScope": "Global",
  "summary": "Switch REB01HPE interface 1/1/1 supplies 3 W and transceiver (model: 10G SFP+ 1m DAC, serial number: CN89KBZ6KN, product number: J9281D) requires 4 W.",
  "notes": "This is a sample note.",
  "impactedEntities": {
    "deviceSerial": [
      "SG00KM7005"
    ],
    "clientMac": []
  },
  "additionalDetails": [
    {
      "serial": "SG00KM7005",
      "firmwareVersion": "FL.10.13.1040",
      "hostname": "REB01HPE",
      "intfName": "1/1/1",
      "xcvrModel": "10G SFP+ 1m DAC"
    }
  ]
}

Transceiver Speed Incompatible

{
  "id": "cadc836a-ef94-3a20-bc35-57e7351a5162",
  "alertId": "0e311107-1b13-3258-a9b5-e3ee0e4f32fe",
  "tenantId": "aad30b82ee0a11ef806342e359fd2e63",
  "tenantName": "ABC Enterprise",
  "mspId": null,
  "mspName": null,
  "name": "Transceiver Speed Incompatible",
  "category": "LAN",
  "deviceType": "Switch",
  "severity": "Major",
  "time": "2025-10-31T03:19:53Z",
  "operation": "Add",
  "state": "Active",
  "siteId": "14076693093",
  "configScope": "Global",
  "summary": "Switch REB01HPE interface 1/1/1 supported speed(s) is 100,1000 Mbps and transceiver (model: 10G SFP+ 1m DAC, serial number: CN89KBZ6KN, product number: J9281D) speed(s) is 10 Mbps.",
  "notes": "This is a sample note.",
  "impactedEntities": {
    "deviceSerial": [
      "SG00KM7005"
    ],
    "clientMac": []
  },
  "additionalDetails": [
    {
      "serial": "SG00KM7005",
      "firmwareVersion": "FL.10.13.1040",
      "hostname": "REB01HPE",
      "intfName": "1/1/1",
      "xcvrModel": "10G SFP+ 1m DAC"
    }
  ]
}

Transceiver Temperature

{
  "id": "cadc836a-ef94-3a20-bc35-57e7351a5162",
  "alertId": "0e311107-1b13-3258-a9b5-e3ee0e4f32fe",
  "tenantId": "aad30b82ee0a11ef806342e359fd2e63",
  "tenantName": "ABC Enterprise",
  "mspId": null,
  "mspName": null,
  "name": "Transceiver Temperature",
  "category": "LAN",
  "deviceType": "Switch",
  "severity": "Major",
  "time": "2025-10-31T03:19:53Z",
  "operation": "Add",
  "state": "Active",
  "siteId": "14076693093",
  "configScope": "Global",
  "summary": "Transceiver (model: 10G SFP+ 1m DAC, serial number: CN89KBZ6KN, product number: J9281D) on switch REB01HPE 1/1/1 had a temperature of 50.0 \u00b0C which is outside the optimal range (35.0 \u00b0C - 45.0 \u00b0C).",
  "notes": "This is a sample note.",
  "impactedEntities": {
    "deviceSerial": [
      "SG00KM7005"
    ],
    "clientMac": []
  },
  "additionalDetails": [
    {
      "serial": "SG00KM7005",
      "firmwareVersion": "FL.10.13.1040",
      "hostname": "REB01HPE",
      "intfName": "1/1/1",
      "xcvrModel": "10G SFP+ 1m DAC"
    }
  ]
}

Transceiver Transmit Current Bias

{
  "id": "cadc836a-ef94-3a20-bc35-57e7351a5162",
  "alertId": "0e311107-1b13-3258-a9b5-e3ee0e4f32fe",
  "tenantId": "aad30b82ee0a11ef806342e359fd2e63",
  "tenantName": "ABC Enterprise",
  "mspId": null,
  "mspName": null,
  "name": "Transceiver Transmit Current Bias",
  "category": "LAN",
  "deviceType": "Switch",
  "severity": "Major",
  "time": "2025-10-31T03:19:53Z",
  "operation": "Add",
  "state": "Active",
  "siteId": "14076693093",
  "configScope": "Global",
  "summary": "Transceiver (model: 10G SFP+ 1m DAC, serial number: CN89KBZ6KN, product number: J9281D) on switch REB01HPE 1/1/1 had a transmit bias of 1.25 mA which is outside the optimal range (2.0 mA - 3.0 mA).",
  "notes": "This is a sample note.",
  "impactedEntities": {
    "deviceSerial": [
      "SG00KM7005"
    ],
    "clientMac": []
  },
  "additionalDetails": [
    {
      "serial": "SG00KM7005",
      "firmwareVersion": "FL.10.13.1040",
      "hostname": "REB01HPE",
      "intfName": "1/1/1",
      "xcvrModel": "10G SFP+ 1m DAC"
    }
  ]
}

Transceiver Transmit Fault

{
  "id": "cadc836a-ef94-3a20-bc35-57e7351a5162",
  "alertId": "0e311107-1b13-3258-a9b5-e3ee0e4f32fe",
  "tenantId": "aad30b82ee0a11ef806342e359fd2e63",
  "tenantName": "ABC Enterprise",
  "mspId": null,
  "mspName": null,
  "name": "Transceiver Transmit Fault",
  "category": "LAN",
  "deviceType": "Switch",
  "severity": "Major",
  "time": "2025-10-31T03:19:53Z",
  "operation": "Add",
  "state": "Active",
  "siteId": "14076693093",
  "configScope": "Global",
  "summary": "Transceiver (model: 10G SFP+ 1m DAC, serial number: CN89KBZ6KN, product number: J9281D) on switch REB01HPE 1/1/1 had a transmit fault.",
  "notes": "This is a sample note.",
  "impactedEntities": {
    "deviceSerial": [
      "SG00KM7005"
    ],
    "clientMac": []
  },
  "additionalDetails": [
    {
      "serial": "SG00KM7005",
      "firmwareVersion": "FL.10.13.1040",
      "hostname": "REB01HPE",
      "intfName": "1/1/1",
      "xcvrModel": "10G SFP+ 1m DAC"
    }
  ]
}

Transceiver Transmit Power

{
  "id": "cadc836a-ef94-3a20-bc35-57e7351a5162",
  "alertId": "0e311107-1b13-3258-a9b5-e3ee0e4f32fe",
  "tenantId": "aad30b82ee0a11ef806342e359fd2e63",
  "tenantName": "ABC Enterprise",
  "mspId": null,
  "mspName": null,
  "name": "Transceiver Transmit Power",
  "category": "LAN",
  "deviceType": "Switch",
  "severity": "Major",
  "time": "2025-10-31T03:19:53Z",
  "operation": "Add",
  "state": "Active",
  "siteId": "14076693093",
  "configScope": "Global",
  "summary": "Transceiver (model: 10G SFP+ 1m DAC, serial number: CN89KBZ6KN, product number: J9281D) on switch REB01HPE 1/1/1 had a transmit power of 0.5 mW which is outside the optimal range (1.0 mW - 2.0 mW).",
  "notes": "This is a sample note.",
  "impactedEntities": {
    "deviceSerial": [
      "SG00KM7005"
    ],
    "clientMac": []
  },
  "additionalDetails": [
    {
      "serial": "SG00KM7005",
      "firmwareVersion": "FL.10.13.1040",
      "hostname": "REB01HPE",
      "intfName": "1/1/1",
      "xcvrModel": "10G SFP+ 1m DAC"
    }
  ]
}

Transceiver Voltage

{
  "id": "cadc836a-ef94-3a20-bc35-57e7351a5162",
  "alertId": "0e311107-1b13-3258-a9b5-e3ee0e4f32fe",
  "tenantId": "aad30b82ee0a11ef806342e359fd2e63",
  "tenantName": "ABC Enterprise",
  "mspId": null,
  "mspName": null,
  "name": "Transceiver Voltage",
  "category": "LAN",
  "deviceType": "Switch",
  "severity": "Major",
  "time": "2025-10-31T03:19:53Z",
  "operation": "Add",
  "state": "Active",
  "siteId": "14076693093",
  "configScope": "Global",
  "summary": "Transceiver (model: 10G SFP+ 1m DAC, serial number: CN89KBZ6KN, product number: J9281D) on switch REB01HPE 1/1/1 had a voltage of 4.5 V which is outside the optimal range (2.0 V - 4.0 V).",
  "notes": "This is a sample note.",
  "impactedEntities": {
    "deviceSerial": [
      "SG00KM7005"
    ],
    "clientMac": []
  },
  "additionalDetails": [
    {
      "serial": "SG00KM7005",
      "firmwareVersion": "FL.10.13.1040",
      "hostname": "REB01HPE",
      "intfName": "1/1/1",
      "xcvrModel": "10G SFP+ 1m DAC"
    }
  ]
}

Transmit Packet Drops

{
  "id": "cadc836a-ef94-3a20-bc35-57e7351a5162",
  "alertId": "0e311107-1b13-3258-a9b5-e3ee0e4f32fe",
  "tenantId": "aad30b82ee0a11ef806342e359fd2e63",
  "tenantName": "ABC Enterprise",
  "mspId": null,
  "mspName": null,
  "name": "Transmit Packet Drops",
  "category": "LAN",
  "deviceType": "Switch",
  "severity": "Major",
  "time": "2025-10-31T03:19:53Z",
  "operation": "Add",
  "state": "Active",
  "siteId": "14076693093",
  "configScope": "Global",
  "summary": "Switch REB01HPE 1/1 had 10% transmit packet drops in 5 minutes.",
  "notes": "This is a sample note.",
  "impactedEntities": {
    "deviceSerial": [
      "SG00KM7005"
    ],
    "clientMac": []
  },
  "additionalDetails": [
    {
      "serial": "SG00KM7005",
      "firmwareVersion": "FL.10.13.1040",
      "hostname": "REB01HPE",
      "intfName": "1/1"
    }
  ]
}

What’s Next