WAN Alerts
Sample WAN Webhook Alerts
Bridge
Cellular Network Change
{
"id": "cadc836a-ef94-3a20-bc35-57e7351a5162",
"alertId": "0e311107-1b13-3258-a9b5-e3ee0e4f32fe",
"tenantId": "aad30b82ee0a11ef806342e359fd2e63",
"tenantName": "ABC Enterprise",
"mspId": null,
"mspName": null,
"name": "Cellular Network Change",
"category": "WAN",
"deviceType": "Bridge",
"severity": "Major",
"time": "2026-01-01T00:00:00.000Z",
"operation": "Add",
"state": "Active",
"siteId": "14076693093",
"configScope": "Global",
"summary": "Bridge f0:1a:a0:44:91:f1 changed from 5G band NR5G_BAND_1 to 4G band E-UTRA band 3: 1800+.",
"notes": "This is a sample note.",
"impactedEntities": {
"deviceSerial": [
"VNSFM6B01L"
],
"clientMac": []
},
"additionalDetails": [
{
"hostName": "f0:1a:a0:44:91:f1",
"serial": "VNSFM6B01L",
"firmwareVersion": "10.8.0.0-10.8.0.0_94124",
"oldNetworkMode": "5G",
"newNetworkMode": "4G",
"oldBand": "NR5G_BAND_1",
"newBand": "E-UTRA band 3: 1800+."
}
]
}
Cellular Signal Strength
{
"id": "cadc836a-ef94-3a20-bc35-57e7351a5162",
"alertId": "0e311107-1b13-3258-a9b5-e3ee0e4f32fe",
"tenantId": "aad30b82ee0a11ef806342e359fd2e63",
"tenantName": "ABC Enterprise",
"mspId": null,
"mspName": null,
"name": "Cellular Signal Strength",
"category": "WAN",
"deviceType": "Bridge",
"severity": "Major",
"time": "2026-01-01T00:00:00.000Z",
"operation": "Add",
"state": "Active",
"siteId": "14076693093",
"configScope": "Global",
"summary": "The RSRQ value of bridge f0:1a:a0:44:8f:96 was -55dBm, below the -50dBm threshold.",
"notes": "This is a sample note.",
"impactedEntities": {
"deviceSerial": [
"VNRZM6B06X"
],
"clientMac": []
},
"additionalDetails": [
{
"hostName": "f0:1a:a0:44:8f:96",
"serial": "VNRZM6B06X",
"firmwareVersion": "10.7.2.2-10.7.2.2_94048",
"thresholdValue": "-50",
"breachedValue": "-55",
"observationPeriod": "5"
}
]
}
Cellular Signal Strength
{
"id": "cadc836a-ef94-3a20-bc35-57e7351a5162",
"alertId": "0e311107-1b13-3258-a9b5-e3ee0e4f32fe",
"tenantId": "aad30b82ee0a11ef806342e359fd2e63",
"tenantName": "ABC Enterprise",
"mspId": null,
"mspName": null,
"name": "Cellular Signal Strength",
"category": "WAN",
"deviceType": "Bridge",
"severity": "Major",
"time": "2026-01-01T00:00:00.000Z",
"operation": "Add",
"state": "Active",
"siteId": "14076693093",
"configScope": "Global",
"summary": "Bridge f0:1a:a0:44:8f:96 RSRP was -310dBm, below the -300dBm threshold.",
"notes": "This is a sample note.",
"impactedEntities": {
"deviceSerial": [
"VNRZM6B06X"
],
"clientMac": []
},
"additionalDetails": [
{
"hostName": "f0:1a:a0:44:8f:96",
"serial": "VNRZM6B06X",
"firmwareVersion": "10.7.2.2-10.7.2.2_94048",
"thresholdValue": "-300",
"breachedValue": "-310",
"observationPeriod": "5"
}
]
}
Gateway
Gateway Cellular Data Usage
{
"id": "cadc836a-ef94-3a20-bc35-57e7351a5162",
"alertId": "0e311107-1b13-3258-a9b5-e3ee0e4f32fe",
"tenantId": "20b15d98f71411eebe566237c088cb89",
"tenantName": "ABC Enterprise",
"mspId": null,
"mspName": null,
"name": "Gateway Cellular Data Usage",
"category": "WAN",
"deviceType": "Gateway",
"severity": "Critical",
"time": "2026-01-01T00:00:00.000Z",
"operation": "Add",
"state": "Active",
"siteId": "14076693093",
"configScope": "Global",
"summary": "Gateway Aruba7008_0A_CF_C0's cellular data usage 10 MB has exceeded the configured limit 5 MB.",
"notes": "This is a sample note.",
"impactedEntities": {
"deviceSerial": [
"CG0019588"
],
"clientMac": []
},
"additionalDetails": [
{
"serialNumber": "CG0019588",
"hostname": "Aruba7008_0A_CF_C0",
"firmwareVersion": "10.8.0.0_93576",
"dataUsage": "10",
"dataLimit": "5"
}
]
}
Gateway Tunnel Flap Detected
{
"id": "cadc836a-ef94-3a20-bc35-57e7351a5162",
"alertId": "0e311107-1b13-3258-a9b5-e3ee0e4f32fe",
"tenantId": "20b15d98f71411eebe566237c088cb89",
"tenantName": "ABC Enterprise",
"mspId": null,
"mspName": null,
"name": "Gateway Tunnel Flap Detected",
"category": "WAN",
"deviceType": "Gateway",
"severity": "Critical",
"time": "2026-01-01T00:00:00.000Z",
"operation": "Add",
"state": "Active",
"siteId": "14076693093",
"configScope": "Global",
"summary": "The WAN tunnel on Gateway Aruba7008_0A_CF_C0 named default-vpnip-conductor-ipsecmap-20:4c:03:16:3c:3c-uplink1_inet_inet had 6 flaps in the last 20 minutes.",
"notes": "This is a sample note.",
"impactedEntities": {
"deviceSerial": [
"CG0019588"
],
"clientMac": []
},
"additionalDetails": [
{
"serialNumber": "CG0019588",
"hostname": "Aruba7008_0A_CF_C0",
"firmwareVersion": "10.8.0.0_93576",
"aliasMapName": "default-vpnip-conductor-ipsecmap-20:4c:03:16:3c:3c-uplink1_inet_inet",
"tunnelType": "WAN",
"threshold": "6"
}
]
}
Gateway Uplink Flap Detected
{
"id": "cadc836a-ef94-3a20-bc35-57e7351a5162",
"alertId": "0e311107-1b13-3258-a9b5-e3ee0e4f32fe",
"tenantId": "20b15d98f71411eebe566237c088cb89",
"tenantName": "ABC Enterprise",
"mspId": null,
"mspName": null,
"name": "Gateway Uplink Flap Detected",
"category": "WAN",
"deviceType": "Gateway",
"severity": "Critical",
"time": "2026-01-01T00:00:00.000Z",
"operation": "Add",
"state": "Active",
"siteId": "14076693093",
"configScope": "Global",
"summary": "The uplink uplink1-inet on Gateway Aruba7008_0A_CF_C0 had 6 flaps in the last 20 minutes.",
"notes": "This is a sample note.",
"impactedEntities": {
"deviceSerial": [
"CG0019588"
],
"clientMac": []
},
"additionalDetails": [
{
"serialNumber": "CG0019588",
"hostname": "Aruba7008_0A_CF_C0",
"firmwareVersion": "10.8.0.0_93576",
"vlanId": "4094",
"threshold": "6",
"uplinkDescription": "uplink1-inet"
}
]
}
Gateway Uplink Speed Flap Detected
{
"id": "cadc836a-ef94-3a20-bc35-57e7351a5162",
"alertId": "0e311107-1b13-3258-a9b5-e3ee0e4f32fe",
"tenantId": "20b15d98f71411eebe566237c088cb89",
"tenantName": "ABC Enterprise",
"mspId": null,
"mspName": null,
"name": "Gateway Uplink Speed Flap Detected",
"category": "WAN",
"deviceType": "Gateway",
"severity": "Critical",
"time": "2026-01-01T00:00:00.000Z",
"operation": "Add",
"state": "Active",
"siteId": "14076693093",
"configScope": "Global",
"summary": "Gateway Aruba7008_0A_CF_C0's uplink on port GE 0/0/0's speed had 6 flaps in 20 minutes.",
"notes": "This is a sample note.",
"impactedEntities": {
"deviceSerial": [
"CG0019588"
],
"clientMac": []
},
"additionalDetails": [
{
"serialNumber": "CG0019588",
"hostname": "Aruba7008_0A_CF_C0",
"firmwareVersion": "10.8.0.0_93576",
"vlanId": "4094",
"threshold": "6",
"portName": "GE 0/0/0"
}
]
}
IPsec SA Down
{
"id": "cadc836a-ef94-3a20-bc35-57e7351a5162",
"alertId": "0e311107-1b13-3258-a9b5-e3ee0e4f32fe",
"tenantId": "20b15d98f71411eebe566237c088cb89",
"tenantName": "ABC Enterprise",
"mspId": null,
"mspName": null,
"name": "IPsec SA Down",
"category": "WAN",
"deviceType": "Gateway",
"severity": "Critical",
"time": "2026-01-01T00:00:00.000Z",
"operation": "Add",
"state": "Active",
"siteId": "14076693093",
"configScope": "Global",
"summary": "The WAN IPsec SA named Aruba7008_0A_CF_C0:inet::AP555-2006:inet between gateway Aruba7008_0A_CF_C0(1.1.1.1) and 2.2.2.2 is down due to DPD failure.",
"notes": "This is a sample note.",
"impactedEntities": {
"deviceSerial": [
"CG0019588"
],
"clientMac": []
},
"additionalDetails": [
{
"serialNumber": "CG0019588",
"hostname": "Aruba7008_0A_CF_C0",
"firmwareVersion": "10.8.0.0_93576",
"aliasMapName": "Aruba7008_0A_CF_C0:inet::AP555-2006:inet",
"reason": "DPD failure",
"tunnelType": "WAN"
}
]
}
IPsec SA Establishment Failure
{
"id": "cadc836a-ef94-3a20-bc35-57e7351a5162",
"alertId": "0e311107-1b13-3258-a9b5-e3ee0e4f32fe",
"tenantId": "20b15d98f71411eebe566237c088cb89",
"tenantName": "ABC Enterprise",
"mspId": null,
"mspName": null,
"name": "IPsec SA Establishment Failure",
"category": "WAN",
"deviceType": "Gateway",
"severity": "Critical",
"time": "2026-01-01T00:00:00.000Z",
"operation": "Add",
"state": "Active",
"siteId": "14076693093",
"configScope": "Global",
"summary": "The WAN IPsec SA named Aruba7008_0A_CF_C0:inet::AP555-2006:inet from gateway Aruba7008_0A_CF_C0(1.1.1.1) to 2.2.2.2 failed to establish.",
"notes": "This is a sample note.",
"impactedEntities": {
"deviceSerial": [
"CG0019588"
],
"clientMac": []
},
"additionalDetails": [
{
"serialNumber": "CG0019588",
"hostname": "Aruba7008_0A_CF_C0",
"firmwareVersion": "10.8.0.0_93576",
"aliasMapName": "Aruba7008_0A_CF_C0:inet::AP555-2006:inet",
"tunnelType": "WAN"
}
]
}
WAN Uplink Health Check Failed
{
"id": "cadc836a-ef94-3a20-bc35-57e7351a5162",
"alertId": "0e311107-1b13-3258-a9b5-e3ee0e4f32fe",
"tenantId": "20b15d98f71411eebe566237c088cb89",
"tenantName": "ABC Enterprise",
"mspId": null,
"mspName": null,
"name": "WAN Uplink Health Check Failed",
"category": "WAN",
"deviceType": "Gateway",
"severity": "Critical",
"time": "2026-01-01T00:00:00.000Z",
"operation": "Add",
"state": "Active",
"siteId": "14076693093",
"configScope": "Global",
"summary": "Gateway Aruba7008_0A_CF_C0's WAN uplink uplink1-inet failed the health check to IP 8.8.8.8.",
"notes": "This is a sample note.",
"impactedEntities": {
"deviceSerial": [
"CG0019588"
],
"clientMac": []
},
"additionalDetails": [
{
"serialNumber": "CG0019588",
"hostname": "Aruba7008_0A_CF_C0",
"firmwareVersion": "10.8.0.0_93576",
"probeIp": "8.8.8.8",
"uplinkDescription": "uplink1-inet",
"vlanId": "4094"
}
]
}
WAN Uplink Interface Duplex Changed
{
"id": "cadc836a-ef94-3a20-bc35-57e7351a5162",
"alertId": "0e311107-1b13-3258-a9b5-e3ee0e4f32fe",
"tenantId": "20b15d98f71411eebe566237c088cb89",
"tenantName": "ABC Enterprise",
"mspId": null,
"mspName": null,
"name": "WAN Uplink Interface Duplex Changed",
"category": "WAN",
"deviceType": "Gateway",
"severity": "Critical",
"time": "2026-01-01T00:00:00.000Z",
"operation": "Add",
"state": "Active",
"siteId": "14076693093",
"configScope": "Global",
"summary": "Gateway Aruba7008_0A_CF_C0 interface GE 0/0/0 duplex changed from Full to Half.",
"notes": "This is a sample note.",
"impactedEntities": {
"deviceSerial": [
"CG0019588"
],
"clientMac": []
},
"additionalDetails": [
{
"serialNumber": "CG0019588",
"hostname": "Aruba7008_0A_CF_C0",
"firmwareVersion": "10.8.0.0_93576",
"portName": "GE 0/0/0",
"oldPortDuplex": "Full",
"currentPortDuplex": "Half",
"vlanId": "4094"
}
]
}
WAN Uplink Interface Speed Changed
{
"id": "cadc836a-ef94-3a20-bc35-57e7351a5162",
"alertId": "0e311107-1b13-3258-a9b5-e3ee0e4f32fe",
"tenantId": "20b15d98f71411eebe566237c088cb89",
"tenantName": "ABC Enterprise",
"mspId": null,
"mspName": null,
"name": "WAN Uplink Interface Speed Changed",
"category": "WAN",
"deviceType": "Gateway",
"severity": "Critical",
"time": "2026-01-01T00:00:00.000Z",
"operation": "Add",
"state": "Active",
"siteId": "14076693093",
"configScope": "Global",
"summary": "Gateway Aruba7008_0A_CF_C0 interface GE 0/0/0 speed changed from 10 Mbps to 100 Mbps.",
"notes": "This is a sample note.",
"impactedEntities": {
"deviceSerial": [
"CG0019588"
],
"clientMac": []
},
"additionalDetails": [
{
"serialNumber": "CG0019588",
"hostname": "Aruba7008_0A_CF_C0",
"firmwareVersion": "10.8.0.0_93576",
"portName": "GE 0/0/0",
"oldPortSpeed": "10 Mbps",
"currentPortSpeed": "100 Mbps",
"vlanId": "4094"
}
]
}
WAN Uplink Status Down
{
"id": "cadc836a-ef94-3a20-bc35-57e7351a5162",
"alertId": "0e311107-1b13-3258-a9b5-e3ee0e4f32fe",
"tenantId": "20b15d98f71411eebe566237c088cb89",
"tenantName": "ABC Enterprise",
"mspId": null,
"mspName": null,
"name": "WAN Uplink Status Down",
"category": "WAN",
"deviceType": "Gateway",
"severity": "Critical",
"time": "2026-01-01T00:00:00.000Z",
"operation": "Add",
"state": "Active",
"siteId": "14076693093",
"configScope": "Global",
"summary": "The uplink uplink1-inet on gateway Aruba7008_0A_CF_C0 is down.",
"notes": "This is a sample note.",
"impactedEntities": {
"deviceSerial": [
"CG0019588"
],
"clientMac": []
},
"additionalDetails": [
{
"serialNumber": "CG0019588",
"hostname": "Aruba7008_0A_CF_C0",
"firmwareVersion": "10.8.0.0_93576",
"uplinkDescription": "uplink1-inet"
}
]
}
WAN VPN-peer unreachable
{
"id": "cadc836a-ef94-3a20-bc35-57e7351a5162",
"alertId": "0e311107-1b13-3258-a9b5-e3ee0e4f32fe",
"tenantId": "20b15d98f71411eebe566237c088cb89",
"tenantName": "ABC Enterprise",
"mspId": null,
"mspName": null,
"name": "WAN VPN-peer unreachable",
"category": "WAN",
"deviceType": "Gateway",
"severity": "Critical",
"time": "2026-01-01T00:00:00.000Z",
"operation": "Add",
"state": "Active",
"siteId": "14076693093",
"configScope": "Global",
"summary": "VPN peer 2.2.2.2 is unreachable from gateway Aruba7008_0A_CF_C0 via uplink uplink1-inet.",
"notes": "This is a sample note.",
"impactedEntities": {
"deviceSerial": [
"CG0019588"
],
"clientMac": []
},
"additionalDetails": [
{
"serialNumber": "CG0019588",
"hostname": "Aruba7008_0A_CF_C0",
"firmwareVersion": "10.8.0.0_93576",
"uplinkDescription": "uplink1-inet",
"aliasMapName": "default-vpnip-conductor-ipsecmap-20:4c:03:16:3c:3c-uplink1_inet_inet"
}
]
}
Updated 5 days ago
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